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Shipping Information

USB Dongle Orders

Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS or UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Screen Order Shipments

Custom screen orders can take weeks to complete depending on our workload at the time. An estimate of delivery date will be provided once we have received your order.

Once a custom screen has been fabricated, each component is carefully wrapped and a custom crate is manufactured for each order. When we have the final weight, you will be sent a shipping quotation along with the final invoice. Shipping can be arranged either by us or on the customer's account.